How to Fund Your CAD Wallet Instantly with Interac

Interac e-Transfer is the fastest and most secure way to add Canadian Dollars (CAD) to your Yousend wallet. The process involves securely verifying your Interac email and then completing the payment through your personal banking app. Funds usually arrive in minutes!

Here is the simple, step-by-step guide to funding your CAD wallet:

Step 1: Initiate the “Add Money” Request in the Yousend App

1. Go to Wallet: Log into your Yousend mobile app and view your main CAD Balance screen.
2. Select Add Money: Tap the “+ Add money” button .
3. Choose Currency: Confirm that the destination is your CAD Wallet.
4. Enter Amount: Type the exact amount of CAD you wish to add (e.g., 5,000 CAD) and tap “Continue.”

Step 2: Choose Interac and Enter Your Details

On the “Pay with” screen, you will select the Interac payment method.

1. Select Interac: Tap on the “Interac” option. You will see a note indicating that fees are minimal and the transfer “Usually arrives in seconds.”
2. Add Interac Account: If you have not saved an email before, tap “+ Add Interac account”.
3. Enter Contact Info: You will be prompted to enter your First name, Last name, and the Interac email you use with your bank account. This email is the one from which you will send the e-Transfer.

Step 3: Verify Your Interac Email (Secure One-Time Step)

To link your Interac email securely and ensure compliance, you must complete a fast verification step:

1. Receive Code: A 6-digit verification code will be sent to the Interac email address you just provided.
2. Enter Code: Input this 6-digit code into the verification screen in the Yousend app.
3. Review Summary: Once verified, you will see a summary of your transaction, including the total CAD you will send and the final CAD amount you will receive in your wallet. Tap to confirm that the details are correct.

Step 4: Fund Your Wallet from Your Bank

After successfully verifying your email, the app will guide you to complete the payment outside of the Yousend app, ensuring the highest level of security.

1. Go to Your Bank: Log into your personal Canadian banking app (or website).
2. Send Interac e-Transfer: Choose the “Send Interac e-Transfer” option.
3. Enter Yousend’s Details: You will send the e-Transfer to Yousend’s dedicated email address for deposits:
   • Recipient Email: deposit@yousend.com
   • Exact Amount: Ensure you send the exact amount you initiated in Step 1 (e.g., 5,000 CAD).
   • Security Question: No security question is required, as Yousend is set up for Autodeposit.
4. Confirm Transfer: The Yousend screen provides a crucial confirmation message: “You are only verifying your Interac email. We will not have access to your Interac account.” This confirms your privacy and security are protected.

Step 5: All Done!

• Wait for Credit: Once the Interac e-Transfer is initiated from your bank, the funds take an average of 10–15 minutes to appear in your Yousend wallet.
• Confirmation: The app will display a large checkmark and a confirmation message, “All done. Once we receive your transfer, your account will get credited.” .